Move Policy Details

1. The information that our customers disclose to us is for contact purposes only. We will not disclose any of our customers’ contact information under any circumstances.

2. Warren’s Homework will utilize materials and padding as required and exhibit the utmost care in the handling and moving of furniture and personal belongings.

3. If goods cannot be delivered in the ordinary way by stairs or elevator, the customer must pay an additional charge for hoisting, lowering, or other necessary labor to affect delivery.

4. Warren’s Homework offers to all customers full repair, replacement, or reimbursement for items damaged or lost by Warren’s Homework due to negligence or carelessness.

5. Warren’s Homework is not responsible for time delays due to lack of sufficient elevator service.

6. Warren’s Homework will assume no responsibility for certain fragile items such as antiques and electronic equipment because of their delicate nature (eg. pianos, radios, televisions, VCR’s, computers, clocks, and air conditioners, ect.).

7. Warren’s Homework is not responsible for pre-existing damages.

8. Warren’s Homework is not responsible for articles contained in drawers, packages, cases, or containers that were not packed and unpacked by its employees.

9. Warren’s Homework shall not be responsible for loss or damage to documents, stamps, guns, money, or jewelry unless a special agreement is made in writing between the customer and the company.

10. Warren’s Homework offers a half-price refund on returned wardrobe boxes, but no refund for other returned boxes.